Terms and Conditions
Acceptance of Terms
By using www.deluchizworld.com, you agree to these Terms & Conditions.
Products & Orders
- Descriptions: Products are as described but may vary slightly due to natural ingredients. Images are illustrative.
- Pricing: In GBP (£). Prices include VAT but exclude shipping (calculated at checkout).
- Order Confirmation: A contract is formed when we email your order confirmation.
- Stock Issues: We may cancel orders due to unavailability and refund promptly.
Payment & Pricing
- Methods: Credit/debit cards, PayPal, and other gateways.
- Currency: All transactions are in GBP (£).
- Errors: We reserve the right to correct pricing mistakes before shipment.
Shipping & Returns
- Shipping: UK-wide via Royal Mail/DHL (3–5 business days). International shipping available; fees apply.
- Returns:
- 30-day return policy for unused/unopened products.
- Contact info@deluchizworld.com for authorization.
- Refunds exclude shipping costs.
Damaged Items: Report within 48 hours for replacement/refund.
Intellectual Property
- All content (logos, text, images) is owned by Deluchiz World™. Unauthorized use is prohibited.
User Conduct
You agree not to:
- Use the site for illegal purposes.
- Submit false information.
- Disrupt site functionality (e.g., spam, hacking).
Disclaimer & Limitation of Liability
- Products: For external use only. Patch-test before full application. We are not liable for allergic reactions.
- Site Use: We provide the site “as is” without warranties.
- Maximum Liability: Limited to the order value.
Governing Law
These Terms are governed by UK law. Disputes will be resolved in courts in London, England.
Contact Us
Address:
Retail store: 27 Victoria Street Wv1 3pw
Head office: 28 Cleveland street Wv1 3ht
Customer Support:
- Retail Store: 01902599720
- Head Office: +447784755249
- Email: info@deluchizworld.com
Deluchiz World Values:
- Purity Promise: Toxin-free ingredients, rigorously vetted.
- Cruelty-Free Commitment: Never tested on animals.
- Ethical Sourcing: Sustainably farmed botanicals, fair-trade practices.
Vegan & Clean: Free from parabens, sulfates, and synthetic dyes.
